Stripe, Gumroad and Amazon are my payment providers. All data saved is securely stored with Stripe, Gumroad and/or Amazon depending on what payment provider you used to buy products from Joehax. Records are necessary to work with your account and payment provider.
Privacy Policy
Effective Date: 2nd October 2024
At Joehax.com (“we,” “our,” “us”, “I”), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and share information when you visit our website, make a purchase, or interact with our content. This policy applies to our website located at www.joehax.com (the “Site”).
By using our Site, you agree to the collection and use of information as outlined in this policy. If you do not agree with this policy, please stop using the Site immediately.
Information We Collect
When you make a purchase or interact with us, we may collect personal information, including:
Your name, email address, payment information (processed via third-party providers like Stripe or Gumroad), any other information you voluntarily provide.
Gumroad and Stripe: When you make a purchase, payment information is processed securely by Gumroad or Stripe, and we do not store your payment details. Please review Gumroad’s and Stripe’s privacy policies for details on how they handle your payment data:
How We Use Your Information
We use the information you provide for the following purposes: to process and fulfill your orders such as courses, plugins, scripts, bundles, and packages; to send you transaction-related communications like order confirmations and receipts; to respond to inquiries or customer service requests; to improve our services based on usage and feedback; and to securely store your data in our database for record-keeping purposes.
How We Share Your Information
We do not sell, rent, or trade your personal information. However, we may share your information with payment processors (Gumroad or Stripe) to process transactions securely, and with service providers, such as companies that help us operate our Site or business, including website hosting services.
Data Retention and Security
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with legal or business obligations; after this period, it will be securely deleted or anonymized. We implement reasonable technical and organizational measures to protect your personal data; however, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We have mulitple professional audits to ensure compilance.
Your Rights
Residents of the UK/EEA: If you are a resident of the United Kingdom or the European Economic Area, you have the right to access the personal data we hold about you, request correction or deletion of your data, restrict or object to data processing, request data portability, and withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal.
Residents of California (CCPA): If you are a resident of California, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion of your personal information, and the right to opt-out of the sale of your personal information.
Residents of Other Regions: If you are located in other jurisdictions, you may have similar rights under your local laws. We will comply with applicable data protection laws in your country.
To exercise these rights, please contact us.
Links to Other Websites
Our Site may contain links to other websites; please be aware that we are not responsible for the privacy practices of these other sites, and we encourage you to read the privacy statements of any external sites you visit.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time; any changes will be posted on this page, and your continued use of the Site will constitute acceptance of the updated policy.
Cookie Policy
Effective Date: 2nd October 2024
This website uses cookies to enhance your browsing experience; by using Joehax.com, you consent to the use of cookies.
What Are Cookies?
Cookies are small text files stored on your device that help the website function properly and improve the user experience.
Types of Cookies We Use
We use different types of cookies on our Site, including Necessary Cookies (these cookies are essential for the website to function correctly; they allow you to navigate the site and make purchases), Analytics Cookies (we use these cookies to track how users interact with our Site, which helps us improve the content and user experience), and Third-Party Cookies (third-party services such as Gumroad and Stripe may place cookies on your device for payment processing and analytics).
Managing Cookies
You can control and manage cookies through your browser settings; however, please note that disabling cookies may affect your ability to use certain features of the Site.